Care Quality Commission
SOS Homecare Limited is registered with the Care Quality Commission (CQC) to provide domiciliary care to individuals within their own homes. The CQC is the regulatory body that sets the standards expected of our service, and audits regularly to ensure adherance to these standards. The company's profile on the CQC website can be found by clicking here, which then provides access to our inspection reports for each of our regulated locations. For general information about the Care Quality Commission please click here.
Their role is to make sure that care services in England provide people with safe, effective and high-quality care, and they encourage them to make improvements.
They do this in the following ways:
- Setting Standards of quality and safety that people have a right to expect whenever they receive care.
- Registering care services that meet our standards.
- Monitoring, inspecting and regulating care services to make sure that they continue to meet the standards.
- Protecting the rights of vulnerable people, including those whose rights are restricted under the Mental Health Act.
- Listening to and acting on Your experiences.
- Involving the public and people who receive care in their work and Working in partnership with other organisations and Local groups.
- Challenging all providers, with the worst performers getting the most attention.
- Making fair and authoritative judgements, supported by the best information and evidence.
- Taking appropriate action if care services are failing to meet the standards.
- Carrying out in-depth investigations to look at care across the system.
- Reporting on the quality of care services, publishing clear and comprehensive information, including performance ratings to help people choose care.
To ensure these high standards are maintained, developed and evidenced to those external to SOS Homecare we have several quality accreditations - please click on the appropriate tab on the left to find out more.